Question 1

Where is White Lotus?

Accepted Answer

Grimbergsesteenweg 188, 1853 Grimbergen (Strombeek-Bever), around 10 minutes from north Brussels. Free parking nearby (do check whether a blue disc zone applies), and easy to reach on the R20 and R30 buses.

Question 2

Which areas can I easily come from?

Accepted Answer

Grimbergen, Strombeek, Vilvoorde, Meise and Wemmel, as well as Laeken, Jette and Neder-Over-Heembeek.

Question 3

Can we come as a couple?

Accepted Answer

Yes: massages and head spa treatments are available for two (see duo prices), and the hammam can be booked privately for one guest, a couple or a group.

Question 4

Which payment methods do you accept?

Accepted Answer

Bancontact, cash and QR code.

Question 5

Is there Wi-Fi?

Accepted Answer

Yes, free Wi-Fi is available throughout your visit.

Question 6

What is a Japanese head spa?

Accepted Answer

A scalp treatment of Japanese origin combining head massage, deep cleansing and targeted care. It is profoundly relaxing while restoring a healthy scalp.

Question 7

Do I need to book in advance?

Accepted Answer

Yes, we recommend booking to secure your slot, especially at weekends and for the private hammam. You can book online or simply give us a call.

Question 8

Should I arrive early?

Accepted Answer

Ideally a few minutes before your appointment, so you can settle in, enjoy a cup of tea and begin your treatment calmly, without rushing.

Question 9

Can I choose the massage pressure?

Accepted Answer

Absolutely. Light, medium or firm: our therapists adapt their touch to your preference and how you feel throughout the treatment.

Question 10

Can I ask to avoid certain areas?

Accepted Answer

Of course. Just let us know about any sensitive areas or places to avoid before we begin. Your comfort and respect for your body come first.

Question 11

Is the hammam private?

Accepted Answer

Yes, Hammam Sérénité is entirely private. You enjoy the space as a couple or a group, never shared with other guests.

Question 12

Do you offer extras for the hammam?

Accepted Answer

Yes, a clay scrub is available as an optional extra, and catering can be arranged on request when booked in advance.

Question 13

What exactly is a head spa?

Accepted Answer

A holistic scalp treatment inspired by Japanese rituals. It combines a head, neck and shoulder massage with deep scalp care — a beauty treatment for your hair and a moment of deep relaxation in one.

Question 14

Is there parking?

Accepted Answer

Free parking spaces are available nearby. Do check whether a blue disc zone applies. The spa is easy to reach from Brussels, Vilvoorde and Meise.

Frequentlyaskedquestions—WhiteLotus

Anotherquestion?